Frequently Asked Questions
How long does delivery take?
Delivery typically takes 3–7 business days depending on your location. For more details, visit our Shipping Policy.
What is your return policy?
We offer a 7-day return policy for eligible products. Learn more about returns on our Returns Page.
What payment methods do you accept?
We accept Cash on Delivery (COD), Easypaisa, JazzCash, and secure online payments.
Shipping & Delivery
- How much does shipping cost?
- Do you offer free shipping?
- Can I change my shipping address after placing an order?
Returns & Refunds
- How do I initiate a return?
- How long does it take to process a refund?
Payments
- Is my payment information secure?
- What is the process for online payments?
What is PK Tech Reviews?
PK Tech Reviews is an online store in Pakistan specializing in mobile accessories, computer peripherals, and the latest tech gadgets. We provide in-depth product reviews, comparisons, and the best deals on quality tech products.
How can I contact PK Tech Reviews?
You can contact us via:
- Email: [email protected]
- Phone: +92 331-500 50 49
- Live Chat: Available on our website
- Social Media: Facebook, Instagram
Where is PK Tech Reviews located?
We operate as an online tech store in Pakistan, delivering high-quality gadgets and accessories across the country.
Do you offer shipping across Pakistan?
Yes! We deliver nationwide, covering all major cities and remote areas in Pakistan.
What are your shipping charges?
Shipping charges vary based on the product weight, location, and courier service. You can see the exact fee at checkout before placing your order.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
How long does delivery take?
- Major cities: 2-4 working days
- Remote areas: 5-7 working days
Which courier services do you use for shipping?
We partner with Leopards, Call Courier, and Pakistan Post to ensure fast and reliable delivery.
Do you offer international shipping?
Currently, we only ship within Pakistan
How can I track my order?
Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment’s status.
What happens if my order is delayed?
In rare cases, delays may occur due to courier service issues, weather conditions, or high demand. You can contact our customer support for assistance.
What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- Bank Transfers
- Easypaisa & JazzCash
- Credit/Debit Cards (Coming soon)
Is my payment information secure on your website?
Yes! Our website is protected with SSL encryption to ensure your payment details remain 100% secure and private.
Can I change or cancel my order after placing it?
Yes, you can cancel or modify your order before it is shipped. Contact our customer support immediately for any changes.
Do you offer discounts or promotions?
Yes! We regularly offer discounts, promo codes, and flash sales. Keep an eye on our website and social media for updates.
How do I apply a discount code?
Enter your coupon code at checkout before completing the payment. The discount will be applied automatically.
What should I do if I receive an incorrect or damaged product?
If you receive a wrong or damaged item, contact our customer support within 24 hours of delivery. We will arrange for a replacement or refund based on our return policy.
What is your return and refund policy?
We offer a 7-day return and refund policy on eligible products. If you receive a defective, damaged, or incorrect item, you can request a replacement or refund within this period.
How do I request a return or refund?
To initiate a return, follow these steps:
- Contact our support team at [email protected] within 7 days of delivery.
- Provide your order number and clear images of the product (if defective or damaged).
- Once approved, send the product back in original packaging with all accessories.
- After inspection, we will process your refund or replacement.
How long does it take to process a refund?
Refunds are processed within 5-7 working days after we receive and inspect the returned item.
Do I have to pay for return shipping?
If the return is due to a defect or wrong item, we cover the return shipping costs. Otherwise, the buyer is responsible for return shipping charges.
Do your products come with a warranty?
Yes, we offer warranties on items. (like 7 day’s Check Warranty)
How can I claim a warranty?
If your product is covered under warranty:
- Contact our customer support with your order details.
- Provide proof of the defect (images or videos).
- We will guide you through the warranty claim process.
How do I check the compatibility of a product with my device?
We recommend checking the product specifications on the website. If unsure, you can contact our support team for assistance before purchasing.
Do you provide product installation or setup guides?
Yes, we offer detailed installation and setup guides for select products. You can find them in:
- Product descriptions on our website
- Blog section for step-by-step setup guides
- YouTube tutorials (if available)
What personal information do you collect from customers?
We collect:
- Basic details: Name, email, phone number, shipping address
- Payment details: Securely processed via encrypted gateways
- Browsing activity: To improve user experience (cookies & analytics)
How do you ensure the security of customer data?
Your data is protected with SSL encryption, secure payment gateways, and strict privacy policies.
Do you share customer information with third parties?
No, we do not sell or share customer data with third parties. Data is only used to process orders and improve services.
Can I request the deletion of my account or data?
Yes, you can request account deletion by contacting our support team. Your data will be removed permanently.
Where can I read your Terms & Conditions?
You can view our Terms & Conditions for details on shipping, returns, and privacy policies.
What are your policies on fraud or misuse of the website?
We strictly prohibit fraudulent transactions. If any misuse is detected, we reserve the right to:
- Cancel the order
- Block the account permanently
- Take legal action if necessary
Do you have an affiliate or reseller program?
No! We Don’t offer affiliate and reseller program.
Can I collaborate with PK Tech Reviews for promotions?
Absolutely! We welcome brand collaborations, influencer marketing, and guest blogging. Reach out for partnership opportunities.
Do you offer bulk purchasing or wholesale discounts?
Yes! If you’re interested in bulk purchases, we provide special discounts. Contact us for a custom quote.