Refund & Return Policy
At PK Tech Reviews, we keep things clear and simple:
If there is any issue with the product, we will not let you lose your money.
Quick Summary (Must Read)
- 7-Day Return Window (only for defective or wrong items)
- 100% Refund OR Replacement Guarantee
- Easy Refund via Bank / Easypaisa / JazzCash
- No return for change of mind
- Used or damaged items (by customer) are not accepted
When Return is Possible?
You can request a return if:
- Product is defective or damaged
- You received the wrong item
- Product is not matching the description
Conditions:
- Product must be unused
- Original box + all accessories must be complete
- Return request must be made within 7 days
When Return is NOT Allowed?
Clear and simple:
- If you just “don’t like the product”
- If product is used or damaged by customer
- Earbuds / headphones (once opened)
- Customized products
- Digital products
No hidden rules, everything is clearly mentioned.
How to Return
Step 1:
Email: info@pktechreviews.com
OR Call: +92 331-5005049
Send:
- Order number
- Explain the issue
- Clear photos or video
Step 2:
Our team will reply within 24–48 hours
Step 3:
After approval:
- Pack the product properly
- Send it back
Step 4:
Inspection takes 2–5 working days
Refund Policy
When you will get refund?
- Product is defective
- Wrong item delivered
- Product does not match description
Refund Method
Cash on Delivery (COD):
- Bank Transfer / Easypaisa / JazzCash
Online Payment:
- Refund will go back to your same card/account
⏱ Refund Time
- 7–10 working days after inspection
Partial Refund (in some cases)
- Product is slightly used
- Accessories or box missing
Exchange Policy
If product has issue:
You can choose:
- Replacement
- Refund
If same item not available:
- You can choose another product
- Or get full refund
Received Damaged Product?
Important: Report within 48 HOURS
Send:
- Order number
- Clear photos or video
Late report may be rejected
Return Shipping
- If mistake is from our side → We pay the shipping cost
- If it’s customer reason → Return not allowed
No Refund in These Cases
- Product is used or damaged
- Return request after 7 days
- Missing box or accessories
Shipping Info
We currently deliver only within Pakistan
Order Cancellation
By Customer:
- You can cancel before dispatch
- After dispatch, cancellation is not possible
By PK Tech Reviews:
We may cancel order if:
- Item is out of stock
- Pricing mistake
- Suspicious/fraud order
Full refund will be given
Customer Support
Need help? Contact us:
Email: info@pktechreviews.com
Phone: +92 331-5005049
Monday – Saturday | 10 AM – 6 PM
Final Note
Our goal is simple:
👉 Your money stays safe and you stay satisfied
If there is a genuine issue,
we will solve it — not ignore it.