Terms & Conditions

Simple & Fair Terms

✔ Clear pricing — no hidden charges
✔ Secure payments
✔ Easy refund & replacement policy
✔ Customer-first approach

We keep things simple, transparent, and fair for our customers in Pakistan.

Using Our Website

By using our website or placing an order, you agree to these terms.

If something is not clear, you can always contact us before ordering.

Who Can Order?

• You should be 18+ or have permission from a guardian
• Provide correct details (name, phone, address)
• Do not misuse the website or provide false information

Products & Availability

• We try to keep all product details accurate and updated
• Slight differences in color/design may happen
• Products depend on stock availability

If an item is out of stock after your order, we will:

• Inform you
• Offer alternative OR
• Give full refund

Pricing & Offers

• All prices are in PKR (Rs.)
• Prices may change anytime
• If there is a pricing mistake, we will:
  👉 Cancel the order and give full refund

Payments

We accept:

• Cash on Delivery (COD)
• Easypaisa / JazzCash
• Bank Transfer
• Debit/Credit Cards

👉 All payments are secure
👉 We do NOT store your payment details

Orders & Confirmation

• Placing an order means you want to buy the product
• Order is confirmed after:
  1. Payment is verified OR
  2. COD order is confirmed

Order Cancellation

By Customer:

• You can cancel before dispatch only

By PK Tech Reviews:

We may cancel order if:

• Item is out of stock
• Pricing mistake
• Suspicious/fraud order

In all cases, full refund is given

Shipping & Delivery

• We deliver all over Pakistan
• Delivery time:
  • Major cities: 2–4 days
  • Other areas: 3–7 days

Delays can happen due to:

• Courier issues
• Weather
• High demand

Returns & Refunds

• 7-day return available for eligible items
• Only for:
  • Defective product
  • Wrong item
  • Not as described

Conditions:

• Product must be unused
• Original box & accessories required

Refund time: 5–10 working days

For full details, see our Refund Policy

Exchange Policy

• Replacement available for defective items
• Subject to stock availability

If not available → full refund

User Accounts

• Keep your login details safe
• Do not share your account
• We may block accounts in case of:
  • Fraud
  • Misuse

Not Allowed

You agree NOT to:

• Break any laws
• Use fake information
• Try to hack or damage the website
• Copy our content without permission

Responsibility

We always try to give the best service, but:

• We are not responsible for courier delays outside our control
• Misuse of product is customer’s responsibility

Maximum responsibility is limited to the amount you paid

Privacy

Your data is handled according to our Privacy Policy
We do NOT sell or misuse your data

Third-Party Links

Some links may go to other websites
We are not responsible for their content or policies

Updates to Terms

We may update these terms if needed
Latest version will always be on this page

Contact Us

Email: [email protected]
Whatsapp: +92 331-5005049

Final Note

We believe in fair dealing

If there is any issue,
we try to resolve it in a reasonable and honest way.