Silicone Bath Brush with Soap Dispenser for Man, Women and Children

We value customer satisfaction and strive to provide the best quality products. Please review our return and refund policy below:

✔ Eligibility for Returns & Replacements

We accept returns or replacements only in the case of damaged or faulty products.

• Damaged or Defective Products: If you receive a damaged or faulty item, you are eligible for a replacement or return.
• Other Reasons: We do not accept returns or replacements for any other reasons, including change of mind, incorrect selection, or personal preference.

✔ Return Process

If you have received a damaged or faulty product, follow these steps to request a return or replacement:

1. Contact Customer Support – Reach out to us via WhatsApp or email within 48 hours of receiving the product.
2. Provide Proof – Share clear images or videos of the damaged or faulty item along with your order number.
3. Approval & Return Instructions – Once approved, we will provide you with the return shipping details.
4. Return the Product – Ship the product back to us in its original packaging.
5. Processing – After receiving and inspecting the item, we will issue a replacement or refund based on the situation.

✔ Refund Policy

• Refunds will be processed only for defective or damaged products.
• Refunds will be credited to the original payment method within 7 working days after approval.
• Cash-on-Delivery (COD) orders will be refunded via store credit or bank transfer.

✔ Exchange Policy

• Exchanges are only available for damaged or faulty items.
• If the exact item is unavailable, store credit or a refund will be provided.

✔ Non-Returnable Items

We do not accept returns or replacements for:
❌ Products that are not defective or damaged.
❌ Opened accessories such as earbuds, chargers, and personal care items (for hygiene reasons).
❌ Digital products, software, or gift cards.

✔ Return Shipping Costs

• If the issue is from our side (wrong/damaged product), we will cover the return shipping cost.
• If the customer changes their mind, returns and replacements are not allowed.

For any queries, please contact our support team via WhatsApp or email.