Description
The T800 Ultra Smartwatch combines advanced features and stylish design, offering Bluetooth calling, heart rate monitoring, sleep tracking, and sports management. With a 1.99-inch IPS color display, 320×385 resolution, and wireless charging, it’s the perfect wearable for fitness enthusiasts and tech lovers.
Built with a zinc alloy body and IP67 waterproof rating, it’s durable and suitable for daily use. Compatible with iOS 9.0+ and Android 5.0+, this smartwatch supports notifications, sedentary reminders, and health monitoring. The Hiwatch Pro app adds more functionality, making it the ultimate gadget for work, fitness, and lifestyle.
Specifications:
General Features:
| Feature | Details |
|---|
| Model | T800 Ultra |
| Bluetooth Version | 3.0/4.0/5.0, T800 Ultra 2: 5.3 |
| Screen Display | 1.99-inch IPS Color Display |
| Resolution | 320 x 385 |
| Body Material | Zinc Alloy + IML Bottom Shell |
| Strap Material | TUP + Silica Gel |
| Battery Capacity | T800 Ultra: 195mAh, T800 Ultra 2: 360mAh |
| Waterproof Level | T800 Ultra: IP67, T800 Ultra 2: IP65 |
| Weight | 34g |
Smart Features:
| Feature | Details |
|---|
| Bluetooth Calling | Supported |
| Health Monitoring | Heart Rate, Sleep Monitoring, Sedentary Reminder |
| Sports Modes | Supported |
| Notifications | Message Reminders |
| App Compatibility | FitPro (T800 Ultra), Hiwatch Pro (T800 Ultra 2) |
| System Compatibility | iOS 9.0+ and Android 5.0+ |
Other Features:
| Charging Method | Wireless Charging |
| Charging Time | <2 Hours |
| Menu Styles | 5 styles available |
| Screen Brightness | Adjustable |
We value customer satisfaction and strive to provide the best quality products. Please review our return and refund policy below:
✔ Eligibility for Returns & Replacements
We accept returns or replacements only in the case of damaged or faulty products.
- Damaged or Defective Products: If you receive a damaged or faulty item, you are eligible for a replacement or return.
- Other Reasons: We do not accept returns or replacements for any other reasons, including change of mind, incorrect selection, or personal preference.
✔ Return Process
If you have received a damaged or faulty product, follow these steps to request a return or replacement:
- Contact Customer Support – Reach out to us via WhatsApp or email within 48 hours of receiving the product.
- Provide Proof – Share clear images or videos of the damaged or faulty item along with your order number.
- Approval & Return Instructions – Once approved, we will provide you with the return shipping details.
- Return the Product – Ship the product back to us in its original packaging.
- Processing – After receiving and inspecting the item, we will issue a replacement or refund based on the situation.
✔ Refund Policy
- Refunds will be processed only for defective or damaged products.
- Refunds will be credited to the original payment method within 7 working days after approval.
- Cash-on-Delivery (COD) orders will be refunded via store credit or bank transfer.
✔ Exchange Policy
- Exchanges are only available for damaged or faulty items.
- If the exact item is unavailable, store credit or a refund will be provided.
✔ Non-Returnable Items
We do not accept returns or replacements for:
❌ Products that are not defective or damaged.
❌ Opened accessories such as earbuds, chargers, and personal care items (for hygiene reasons).
❌ Digital products, software, or gift cards.
✔ Return Shipping Costs
- If the issue is from our side (wrong/damaged product), we will cover the return shipping cost.
- If the customer changes their mind, returns and replacements are not allowed.
For any queries, please contact our support team via WhatsApp or email.
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